Dollar Tree

I am so tired of these no backpack pollicies. I just got back from the library doing some work on my laptop I want to pick up something to drink but they won't let me in their store because I have a backpack because they're afraid I'm going to steal a $1 item, when I have a $400 item in my bag. I'm sorry that's not a trade off. This is a bigoted policy that discriminates against people who do not have vehicles. Because not having a backpack is not going to stop somebody from stealing

To whom it may concern: I want to start off by saying I am a long time customer as I’m sure you have plenty. I take advantage of your multiple ways of purchasing all your products. With that being said I place an order online. I received the notification that my package was ready to be picked up at your location. I went to pick up my package and I was informed that only half of my order was at that location and the other half was at the camp Bowie location. I’m not sure how this happened but the lady who helped me explained that I needed to pick up the other half of my order first and then I could pick up the rest at other location. I agreed. I understand things happen. Unfortunately i couldn’t pick it up the same day.Then the following day I proceeded to return to the Lancaster location where I went to pick up the my order. I proceeded to tell the cashier that I was there to pick up my package. The cashier yelled to an employee in the office turning away from me that I was there to pick up a package. The employee in the office yelled that I need to return in the morning. The cashier looked at me with an expression did you hear that. Proceeding to say again I needed to return in the morning. I tried to explain to the employee that this would be my 3rd trip to their businesses and that it was my 2nd time here at this location. I was beyond upset at this point. The lady sitting in the office at a computer drinking a beverage showed the worst non concerning attitude I have ever seen in my life. She called the manager at this time. Speaking so disrespectful with terrible side comments. She stated that it’s not like she made the order online.I was baffled. I couldn’t believe all of this was happening over my packages that I purchased with your company. I decided I had it. I asked for they lady’s name and cooperates number. She refused both. She explained that I could look up cooperates number if I wanted it and that she would not be giving me her name. It was 815 pm. It was a long day for everyone im sure. But this. This will keep me from ever doing business with this location at least. I am still beyond baffled and confused on how all of this came from me ordering my packages online. This was the worst customer service I have ever experienced in my life.

There are many products that I don't recall seeing at any other Dollar Tree that I've been to.But there stock was way to skimpy. When I asked about a job (bc they obviously were short handed) the reply was that they needed no help and that they had a stocker that worked twice a week. Also, the store was not very well kept. However, the lady that rang me up was very friendly and very efficient.